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Campus Services

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These services will help your student have a successful academic career, a wonderful experience living on campus, and get guidance to plan for the future. When you get that midnight text message asking, “How do I…” you’ll have all the answers.


Visit the One Stop Website

When students need help with financial aid, student accounts, class registration, or academic records, they can contact One Stop Express Student Services. Counselors at One Stop help students in person on the ground floor of Hodges Library, by phone at 865-974-1111, or by e-mail: onestop@utk.edu.

One Stop helps with:

  • Money: Cost estimates and tuition, financial aid, payments, billing, and managing student accounts
  • Classes: How and when to register, course catalogs and descriptions, how to add or drop classes, how to schedule advising
  • Grades: How to view grades, understand the GPA, and get transcripts
  • Degrees: How to track progress toward degrees and majors and stay on schedule
  • Graduation: How to monitor graduation progress, requirements, deadlines, schedules, and order accessories
  • Student Information: How to get student IDs and records and how UT handles the privacy of records


Career Planning and Placement

Have you and your student discussed what kind of job will follow the degree at UT, or what to do during breaks? Is your student trying to come up with a way to get an internship for class credit and work experience? Do you need help thinking of ideas and options?

Turn to our Career Development Office. The staff can guide students in: choosing a major; career exploration and planning; internships; summer and part-time employment; and full-time job placement.

The Center for Career Development also conducts workshops that include resume writing, interviewing skills, business etiquette, and salary negotiation.

Office of Disability Services

Students with documented disabilities can receive assistance from the Office of Disability Services to arrange accommodations and services that enhance access to our facilities and programs.

The first step for your student to get help is a requirement to register with ODS to request services. Call 865-974-6087 (v/tty) or e-mail ods@utk.edu.

Student Health Center

Your student’s health and well being is in very good hands at UT. The university’s Student Health Center provides outpatient care, as well as a number of services. It’s open to all currently enrolled students who have paid their full University Programs and Services Fee.

The center also:
  • Operates a pharmacy open to students
  • Runs a number of specialized clinics
  • Offers a student health insurance option
  • Provides required student immunizations and documents immunizations received off campus
  • Manages an online portal so students can handle their own appointments

The Student Health Center is located at 1800 Volunteer Blvd. The phone number is 865-974-3135.


UT Psychological Clinic

The Clinic provides low-cost evaluation and therapy services for UT students requiring disability accommodations or other services directly and indirectly related to their academic lives. Unlike the counseling center, the Clinic can provide long-term psychotherapy for students who may have more complex psychological issues. We are also able to provide services for students during summer, when they may not be registered for courses but may still need services.

Call 865-974-2161 for more information


Health Care on Nights, Weekends, or Holidays

For emergencies or care when the Student Health Center is closed, students can go to:

The UT Medical Center Emergency Room
1924 Alcoa Highway
Knoxville, TN  37920
phone:865-305-9000

Students should present their UT ID and insurance information to be eligible for UT Medical Center student agreement pricing.


Mental Health and Counseling

For students who may need personal counseling, psycho-therapy, or psychological outreach and consultation services, UT runs the Counseling Center. Student services include:

  • Walk-in sessions
  • Crisis intervention
  • Group, individual, and couples counseling
  • Feel Better Fast workshops

The Counseling Center is located within the Student Health Center on Volunteer Blvd. The phone number is 865-974-2196.


Prevention of Suicide and Violence

VolAware is UT’s approach to preventing violence, suicide, substance abuse, and encouraging wellness and personal safety.

Call 865-974-HELP (4357) if you have any concerns about a student.

University Libraries

UT has a network of campus libraries for students to use called the University Libraries system. These state-of-the-art facilities provide: print and electronic collections; reference and instructional services; and top-notch technology resources.


Services, Technology, and Study Space

Has your student’s laptop quit working? Do you keep hearing about a need for group study space? The Commons, on the second floor of Hodges Library, serves these needs and more.

It offers study space and a help desk with information and support for computer and network services (for instance device support, e-mail, password resets).

Students can also check out a laptop or camera, learn how to use media workstations and a lab called The Studio, watch videos for class, get help using library databases, and ask reference questions.

RecSports at UT

Your student can lead a very active life on the UT campus by using our fully equipped, wide variety of indoor and outdoor RecSports facilities.

Students can sign up for classes, rent equipment, register for intramurals, or become certified as a lifeguard or in CPR and first aid.

Our facilities have space for intramurals, courts for several types of sports, a track, indoor and outdoor pools, cardiovascular and strength training areas, a climbing wall, and class space.

Enrolled students automatically receive membership access for RecSports when they pay the University Programs & Services Fee.

UT Police Department

One of the ways we protect and educate students on campus is the UT Police Department, a dual-accredited agency with more than 50 uniformed officers.

Students can take advantage of police programming such as Rape Aggression Defense classes or Operation ID to get their valuables including laptops, iPods, bicycles, cellphones, engraved and cataloged with an ID number.


UT Alert

Students can stay informed during emergencies and developing situations on campus by signing up for UT Alert. The system sends text messages and e-mails. Anyone who is not a member of our campus community should follow the main UT website for updates.


Emergency Phone System

If a student needs to call 911, UT has an emergency phone system called blue phones throughout campus. Students can look for the orange poles with a blue sign and blue light on top and use the phone to call the 911 dispatch center directly.


Campus Safety Guide

The Campus Safety Guide provides tips and information to help students stay safe during severe weather, emergencies that threaten personal safety, and within work areas.

Campus Bus Service

When you and your student need to get around campus, the T provides safe, convenient, and efficient bus service. All T vehicles are accessible to passengers with disabilities. Fares are free for all passengers.

If you want to track the T, or get route information and updates, the University of Tennessee App makes it easy.

Bicycle Rentals

Students can rent bicycles to make getting around campus a breeze. Different types of bikes are available for rent and UT offers rates for different lengths of time.


Rental Cars

If your student isn’t bringing a car to campus, UT has a rental car option that could come in handy. The university hosts Zipcars for students to rent for an hourly or daily rate, with gas and insurance included.

Language Resource Center

The Language Resource Center provides students with extra help as they study foreign languages.


Multicultural Student Life Office

The Multicultural Student Life Office includes an Academic Support Unit that offers a tutorial program for individuals or small groups.


Student Success Center

The Student Success Center offers tutoring, academic coaching, and workshops to help students tackle everything term by term.


Writing Center

The Writing Center offers free, individual help to all students. Instructors help students brainstorm, improve their skills, become comfortable with writing, and polish final drafts, providing feedback in all disciplines.

The Official Campus Store

VolShop is the source for textbooks, technology, apparel, and gifts.



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