Emergency Information & Student Illness
In Case of Student Emergency or Illness
If your student becomes sick or has an emergency, please see the resources below designed to help your student. We have compiled several departments, offices, and other resources that will be able to assist your student should an unexpected situation or illness occur.
Campus Healthcare & Medical Emergencies
In the event of a medical emergency involving any student, faculty, or
staff member, immediately call 911 or (865) 974-3111, or pick up a Blue
Light Phone to alert first-response medical care.
Non-emergency resources for students include the Student Health Service,
Counseling Center, and UT Medical Center:
Student Health Service
1818 Andy Holt Ave.
General information: (865) 974-3135
Appointment desk: (865) 974-3648
Hours: M-F, 8:00–11:45 AM and 1:00–4:30 PM
Counseling Center
900 Volunteer Blvd.
(865) 974-2196
Hours: M-F, 8:00 AM–5:00 PM
Walk-in Hours: M-F, 10:00–11:30 AM and 1:00–3:30 PM
Students can receive medical treatment at UT Medical Center after 5:00
PM weekdays and on weekends. A valid student ID is required.
UT Medical Center
1924 Alcoa Hwy.
(865) 305-9000
Hours: 24 hours, seven days a week
The easiest way to find a medical clinic off campus is to search
any popular Internet search engine for "Medical Clinics, Knoxville,
TN". The UT Parents Association and the University of Tennessee do
not endorse any non-university healthcare providers and/or medical resources.
The Office of the Dean of Students is able to assist parents and students
in the event of an emergency situation. Realizing each situation is unique,
please contact the Dean of Students office at (865) 974-3179 to discuss
how the office may assist. Intervention(s) may include:
- Email notification to faculty in the event of an injury, illness, or family emergency
- Assistance with reducing course load, or withdrawal from the University
- Engagement with additional University support services which may include:
- Counseling Center
- Student Success Center
- Disability Services
- Student Health Center
- Campus Ministers Council
Key Resources on Campus
UT Police Department
1101 Cumberland Avenue
Knoxville, TN 37996
utpolice@utk.edu
www.utpolice.org
Emergency: 911 or (865) 974-3111
General Inquiries: (865)
974-3114
UTPD Community Relations Unit (CRU)
(865) 974-4674
Sgt. Meshia Thomas
cthomas5@utk.edu
Campus Safety Guide
http://safety.utk.edu/
Safety, Environment, and Education (SEE) Center
203 University Center
http://web.utk.edu/~seeweb
(865) 974-9565
Director, Dan Reilly
dreilly@utk.edu
Office of the Dean of Students
413 Student Services Building
dos@utk.edu
(865) 974-3179
Department of University Housing
405 Student Services Building
housing@utk.edu
http://uthousing.utk.edu
(865) 974-2571
Department of Environmental Health and Safety
916 22nd Street
safety@tennessee.edu
http://web.utk.edu/~ehss
(865) 974-5084
Non-Campus Resources
Department of Homeland
Security
Knoxville Volunteer Emergency
Rescue Squad
State of Tennessee Emergency
Management
Local Red Cross Chapter
City of
Knoxville Emergency Management
Knox County Emergency
Management
Knox County
Health Department
U.S. Homeland Security Office
TDOT
FEMA
Transportation Security
Administration
American Red Cross