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Family Weekend » Frequently Asked Questions


Fall Family Weekend Frequently Asked Questions

  1. What events are offered during Family Weekend?
  2. How do I pay for Family Weekend?
  3. If I do not purchase football tickets, or if I purchase them outside of the Parents Association, can I still come to the tailgate before the game?
  4. What are the chances of being able to purchase football tickets?
  5. How many football tickets can I purchase through the Family Weekend Group Ticket Window?
  6. Can I choose my seat during the Family Weekend football game?
  7. How do I get my football/tailgate tickets?
  8. What do I need to bring when I pick up my packet?
  9. Where is the tailgate?
  10. Can I get a refund for my packages?

  1. What events are offered during Family Weekend?

    2. Family Weekend offers your family a chance to visit campus to see your student(s), hear from University staff and officials, as well as attend seminars, a Big Orange Tailgate, and the Tennessee vs. Northern Illinois football game. For a more detailed schedule, visit our Schedule page.

  2. How do I pay for Family Weekend?

    3. Parents Association members can register for Family Weekend online on a first come, first served basis. You may pay for the events using a credit card (or debit card). The website payment process is secure and your information will be confidential and safe.

  3. If I do not purchase football tickets, or if I purchase them outside of my registration for Family Weekend, can I still come to to the tailgate before the game?

    4. Yes. If you do not purchase football tickets, or purchase them through another means, you can still register for other Family Weekend events including the Big Orange Tailgate.

  4. What are the chances of being able to purchase football tickets?

    5. Football tickets are sold on a first come, first served basis. Registration for Family Weekend packages will begin in early September. The Parents Association works with Tennessee Athletics to offer tickets for Family Weekend, and chances of being able to purchase tickets depends upon the number of families desiring to purchase tickets.

  5. How many football tickets can I purchase through the Family Weekend Group Ticket Window?

    6. Parents Association members can purchase up to six (6) football tickets at the time they register for Family Weekend. If you desire additional football tickets, please visit www.utsports.com.

  6. Can I choose my seat during the Family Weekend football game?

    7. Yes, when you complete your Family Weekend registration and log into the Group Ticket Sales Window, you may select your seat assignment(s) within the block of tickets reserved for Parents Association Family Weekend.

  7. How do I get my football/tailgate tickets?

    8. Packet pick up will be Friday, October 3 in the University Center. If your student is picking up the packet for you, he or she will need a valid UT Student ID and a copy of your receipt.

  8. What do I need to bring when I pick up my packet?

    9. Please bring your receipt that you will receive via email after you have completed the registration and payment process. If your student is picking up the packet for you, he/she will need a valid UT Student ID and a copy of your receipt.

  9. Where is the tailgate?

    10. The tailgate is in Circle Park, which is located in front of the Student Services Building just up Peyton Manning Pass from Neyland Stadium.  You can enter Circle Park by the Torchbearer statue.

  10. Can I get a refund for my packages?

    11. No. Due to the fast turnaround time of the registration and payment system and the date of the event, and the non-refundability of football tickets from UT Sports, we will be unable to issue refunds.




    Please Note: Due to the nature of processing, planning, and event coordination, the Parents Association is unable to offer refunds to any Family Weekend registrant at any time.

    The Parents Association Family Weekend will take place except in the most severe weather conditions. In the event of rain, all activities will take place as scheduled, possibly in alternate locations. However, in the event of severe weather such as lightening, the Parents Association, together with the University of Tennessee may elect to delay or cancel any part of Family Weekend at any time. Due to the nature of event planning and coordination, the Parents Association will not offer any refunds, in full or in part, to any participant due to weather. For more information on the University of Tennessee's Inclement Weather Policy, please click here.